Breakfast was exceptional and the hotel staff (River and Blanca) were very gracious/ professional. The hallway lighting was a bit dim, but was eventually replaced with brighter bulbs. Bathrooms - both in the room and public areas were clean and appeared to be well maintained, although the shower drain in our room (412) was slow to drain. If you are visiting from outside of South America you will need to get used to placing toilet tissue into a trash pail! The rooms could use an increased supply of towels. Really, the only complaint I would have is there are no wash cloths supplied, so you will need to bring or buy your own. Unfortunately, we could not stay longer!
Bruce
June 2024
great location in the historic Centre just across the street to Santa Catalina. beautiful design of the rooms and lobby fitting the style of the city, comfortable and clean rooms. they have an underground garage parking so you can sleep calm without worries about your car :)
Petra
October 2023
Building was quite nice and very close to the main square. The staff of the hotel was super nice and helpful. Breakfast had a big selection of different things. The person in charge of the breakfast, Jaime, is lovely and extremely kind and very helpful. We felt very comfortable during our stay
Cecilia
February 2024
Local staff were extremely nice and ready to solve any problems. The hotel is managed from Lima and there is a disconnect with the local staff which led to some issues, like not finding our reservation! Local staff worked out really hard to help us. At breakfast Sr Jaime will make your day with his warmth and big smile, however breakfast is very basic and scarce. The location is a real privilege, it is a beautiful spot.
Claudia
September 2022
Really terrible. Very poor choice, stale bread, rancid butter, fake juice, bad coffee. The only bad food we ate in all of Peru in 4 weeks. Just awful.
Diana
November 2022
The property is very close to the city center, restaurants, entertainment, etc. It was quite the perfect location. The rooms were also very clean, and the staff was phenomenal. They were always available to answer our questions and were very helpful with suggesting what to do around town. But what stood out most is that they truly seek to satisfy their customers. Hot tea was made available in the lobby daily, they happily greeted us each morning, and they allowed us to store our bags in their storage room for a few hours after we had checked.
Anonymous
June 2022
The location was perfect! Close to the main square and many restaurants.
Natalia
July 2022
Location and kindness of hotel personnel.
Oscar
October 2024
Perfect location in the heart of Arequipa in a beautiful colonial building. The modern rooms are nice and spacious. There's no noise from the city whatsoever. The staff is very helpful.
Sven
October 2021
Great location, secure with friendly staff, clean, and rooms are actually serviced every day. 13 Nuns Restaurant has to be one of the best in the world with hundreds in the area to pick from. Real genuine fresh quality food.
Bob
May 2023
Reservations:
+1-833-728-2041